GENERAL TERMS & CONDITIONS

OUR TERMS

Welcome to Mona Matthews These terms and conditions outline the rules and regulations for the use of Mona Matthews's Website. Mona Matthews is located at: 322a, Ikorodu road, Elizade Toyota Plaza, Anthony, Ikeja, Lagos, Nigeria

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Mona Matthews's website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Nigeria. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same

COOKIES
We employ the use of cookies. By using Mona Matthews's website, you consent to the use of cookies in accordance with Mona Matthews’s privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate /advertising partners may also use cookies.

LICENSE
Unless otherwise stated, Mona Matthews and/or it’s licensors own the intellectual property rights for all material on Mona Matthews. All intellectual property rights are reserved. You may view and/or print pages from http://www.monamatthews.com for your own personal use subject to restrictions set in these terms and conditions. You must not:
Republish material from http://www.monamatthews.com Sell, rent or sub-license material from http://www.monamatthews.com Reproduce, duplicate or copy material from http://www.monamatthews.com Redistribute content from Mona Matthews (unless content is specifically made for redistribution).

USER COMMENTS
This Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Mona Matthews does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Mona Matthews, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Mona Matthews shall not be.
responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Mona Matthews reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. You warrant and represent that: You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party; The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant to Mona Matthews a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media

HYPERLINKING TO OUR CONTENT
The following organizations may link to our Web site without prior written approval: Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources, associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to monamatthews@yahoo.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site. No use of Mona Matthews’s logo or other artwork will be allowed for linking absent a trademark license agreement. Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

RESERVATION OF RIGHTS
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

CONTENT LIABILITY
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

OUR CONTRACT WITH YOU
When you submit an order using our website we will follow the procedures detailed below: We will take your payment as soon as your card details have been processed or at the time of dispatch. You will receive a confirmation e-mail as an acknowledgement of your order within one hour. This e-mail does not constitute acceptance of your order by us.
Acceptance of your order and the formation of the contract between you and us will take place when we despatch the goods to you.
All orders are subject to acceptance and product availability.
In the unlikely event that we are unable to fulfil your order, we will make contact via email as soon as possible.
In the unlikely event that we cannot place an order for you, any monies paid will be refunded to you as soon as possible and at the latest within 7 days.
In times of high demand timings may change, please refer to Ordering Information page for the latest details. You must agree that all information provided when you complete your order is true and accurate and that all credit/debit card details provided through the monamathews.com website is in your own name. Fraudulent use of credit/debit cards will mean that we pass your details to the relevant crime prevention authorities for investigation. We reserve the right to cancel your order at any time up to the point of dispatch if we discover an error in the pricing displayed. Our online prices are in line with our store prices, except during promotional periods where prices may vary, prices advertised online will not always be available in store.

100% SATISFACTION GUARANTEE
Our 100% Satisfaction Guarantee applies to all products purchased through our website. If you require an exchange or refund, all we ask is that you return your items to us, in a perfect condition and with their original packaging within 7 working days.
On Sale items we do ask you to return any goods for exchange within 7 working days of receipt, as this will ensure you receive your replacement goods at Sale prices. You may exchange any item for an alternative.

CANCELLING YOUR ORDER
You may request cancellation of your order at any time up to the point we prepare your order for dispatch – you can do this by telephone on +2348023055212 or by emailing us through our Contact Us page. Please ensure you provide us with your name, address including postcode, the product ordered and your Order ID from your confirmation e-mail.
If you wish to return your products once they’ve been received, please follow the procedure set out on our 100% Satisfaction Guarantee page and in our FAQs We may at our discretion cancel your order up until the point of delivery if we find a pricing issue, believe fraudulent activity has occurred, believe a customer is using a mail forwarding service or an address masking service

COLOUR REPRODUCTION
We make every effort to reproduce colours on monamathews.com as accurately as possible, however, colour displays can be different depending on your computer settings, and so exact colour matches are not possible. This means that colours of the products you order may differ from what you see on screen.
If you are not satisfied with the colour of the product you have ordered please refer to our 100% Satisfaction Guarantee page or our FAQs to view our returns procedures.

PAYMENT
We accept payment via the following credit and debit cards:
Visa, MasterCard, Verve. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us we will not be liable for any delay or non-delivery

PRICES
All prices listed on monamathews.com are correct at the time the information is placed, however, we reserve the right to change the price of products at any time and to cancel an order at any time up to the point of delivery. All prices include VAT at the current Nigerian rate.

PROMOTIONAL OFFERS
Only one promotional offer can be used per order. Promotional offers may be withdrawn at any time Note: Please note that our products are handmade and might have minor variations.

DISCLAIMER
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature

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